Kokoro translates to “heart” in Japanese, but has a much deeper meaning. It represents spirit, soul and emotion, and is the foundation of Kokoro Care.

Founded by two friends living an ocean apart, Kokoro Care offers a curation of artisanal foods made locally in Japan. From sauces to seasonings, teas, snacks and more, each product has been carefully chosen for its quality, taste and tradition. We want everyone to enjoy the flavors of Japan, no matter your skill level, and are confident that any product you choose will become your next favorite!

Learn more about Our Values

We provide English translation of ingredients and common allergens based on the packaging as a reference.

Please consume with caution based on your own individual health concerns as we cannot guarantee the presence or lack of certain ingredients, allergens and/or animal products.

We ship to 35+ countries worldwide including: Australia, Austria, Belgium, Brazil, Brunei, Canada, Chile, China, Czechia, Denmark, Finland, France, Germany, Great Britain, Greece, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Jamaica, Japan, Jordan, Lithuania, Luxembourg, Macao, Malaysia, Malta, Mauritius, Mexico, Netherlands, New Zealand, Nicaragua, Norway, Philippines, Poland, Portugal, Romania, Russia, Saudi Arabia, Singapore, Slovakia, South Korea, Spain, Sweden, Switzerland, Thailand, Turkey, USA and Vietnam.

Please contact us at info@kokorocares.com if you do not see your country listed and we can discuss adding it to our list if possible.

In all cases, we recommend that you check your individual country's import laws as we cannot guarantee delivery of all products into every country. In addition, we are not responsible for any duties and/or taxes upon delivery.

We do not offer returns and/or refunds once they have been delivered to a third party carrier.

However, we encourage you to contact us at info@kokorocares.com with your specific issue so we can ensure the best possible experience. Your satisfaction is our priority.

An item/items were damaged upon delivery. Can I return it or get a refund?

We do our best to pack items in such a way that they will not be damaged upon delivery. However, due to the nature of shipping packages, sometimes accidents can happen. Although we do not offer returns on any item/items, we encourage you to contact us at info@kokorocares.com with details so we can discuss a solution.