Sent this as a recovery gift for a friend, and she absolutely loved it. Very unique and great quality. Shipped and arrived faster than I thought it would. I accidentally ordered and sent a duplicate, but as soon as I contacted customer service, they responded promptly and refunded my order. Will definitely order again!

I ordered the October monthly bite package as a gift for my husband. Initially, there were significant delays due to customs, and I was contacted to pay fees that amounted to the original cost of the package plus shipping. It was quite frustrating, especially since this made it nearly impossible for customers in Spain like myself to purchase without incurring hefty extra costs. Also part of this frustration is also due on how the mailing and customs in Spain work, I had to do a lot of bureaucracy, so this is nothing to do with Kokoro.

However, after expressing my concerns, Kokoro Care Packages' customer service reached out promptly. They sincerely apologized for the inconvenience and informed me that they are actively working on solutions to prevent such issues for international customers like myself in the future.

I truly appreciate their good post-service and commitment to customer satisfaction, and I love what Kokoro Care offers and the unique products they provide so I'm sure that with their efforts, future international deliveries will be way smoother.

I had already tried the last vegan box and enjoyed the ingredients very much. What I like about these boxes are how unusual the ingredients are. They really get you thinking about what you can create with them. If you want to see what I made with this box check out my blog post. Tokyopony.com

I had a question about placing an order and received customer support promptly and kindly. I appreciate that all the themed care package items are identified with photos ahead of time. Everything was shipped nicely. I particularly enjoyed the non-caffeinated soy latte and rice crackers. This company truly cares about the feedback of its customers and I'm grateful to have had the opportunity to purchase a care package to discover new items to enjoy. I hope these themed packages continue to bring joy to others.

I purchased the Showa era box. Arrived quickly and it did not disappoint. A nice mix of condiments, ready-to-eat snacks, and ones that were fun to cook. As an 80s baby, it was fun to experience the flavors people were eating in Japan during that era. I actually have a Japanese market close to me, and they didn't have one item that was in this care package! So many subscription boxes out there contain mass-produced things. I highly recommend Kokoro if you're looking for something thoroughly enjoyable and truly unique.